Troubleshooting
- How to collect logs?
- I'm having trouble opening or processing RAW files
- I'm receiving "The specified account already exists" error on Windows
- I can't export my files from Radiant Photo
- Radiant Manager doesn't start and bounces in the dock (macOS)
- "You can't open the application Radiant Photo because this application is not supported on this Mac" and "Could not complete the Radiant Photo command because the file was not found"
- How to completely reinstall Radiant Photo
- I've just installed my trial but it shows 0 days left
- "The Installation Failed. The installer encountered an error that caused the installation to fail" error on macOS
- Radiant Photo doesn't appear as a plugin in Photoshop on my M1/M2 Mac
- I've noticed the file size change after processing images in Radiant Photo
- I don't see Radiant Photo plugin in the "Edit in" menu in Lightroom Classic
- My tools panel disappeared. I can't access any editing tools
- Radiant Manager gives me the following error "An error occurred in retrieving update information; are you connected to the Internet?"
- The image opened in Photoshop is floating in the Radiant Photo plugin window
- Photoshop's interface elements overlap Radiant Photo Plugin
- The edited photo doesn't appear in Lightroom Classic after clicking 'Save' in the Radiant Photo plugin
- Lightroom Classic plugin is slow to return edited files on macOS
- My Radiant Manager asks me to install Rosetta 2?
- Getting "Apple can’t check app for malicious software" or "Cannot be opened because the developer cannot be verified" error message?
- There's a lock on Smart Presets and Smart Editing panels
- Updating Radiant Photo