Radiant Photo 2 reinstallation instructions
Windows
0. Add-ons Back-up
Before proceeding, please make sure to back up your custom Looks and Presets (refer to the "Backing up All Your Develop Settings" section) (if you have any).
1. Make sure Radiant Photo and Radiant Manager aren't running
Close both Radiant Photo 2 and Radiant Manager.
If you're not able to close Radiant Photo and/or Radiant Manager, press Control+Shift+Escape on your keyboard, go to the Processes tab, select Radiant Photo / Radiant Manager, and click End Process.
2. Enable hidden files and folders
(If you've already done it before, skip this step)
3. Uninstall Radiant Photo and Radiant Manager from the Control Panel
-
In search on the taskbar, enter Control Panel and select it from the results.
-
Select Programs > Programs and Features.
-
Right-click Radiant Photo 2 and select Uninstall, and follow the on-screen instructions.
Right-click Radiant Manager and select Uninstall, and follow the on-screen instructions. -
Make sure that "C:\Program Files\Radiant Imaging Labs\Radiant Photo 2\Radiant Photo 2.exe" and "C:\Program Files\Radiant Imaging Labs\Radiant Manager\Radiant Manager.exe" are deleted.
4. Clear AppData
- Press the Windows logo key on your keyboard + R.
- Paste %APPDATA%\Radiant Imaging Labs in the box that opens and click OK.
- In the folder that opens, delete the "Radiant Photo 2", "Radiant Photo 2 LR", and "Radiant Manager" folders.
- Empty the Recycle Bin and restart your computer.
5. Install Radiant Photo 2 and Radiant Manager back
When you reinstall our software, please use the bundle installer, which contains both Radiant Manager and Radiant Photo 2.
The bundle is available for download from our site at https://radiantimaginglabs.com/download-radman/
Download, close all running apps, install, start Radiant Manager, and activate Radiant Photo.
Need your license? Check this article out.
6. Putting your add-ons back (If you followed step 0)
If you backed up any custom or purchased Looks/Presets, you can put them back by copying those backed-up folders to the locations indicated in these articles:
- custom Looks
- Presets (refer to "Backing up All Your Develop Settings" section).
macOS
0. Add-ons Back-up
Before proceeding, please make sure to back up your custom Looks and Presets (refer to the "Backing up All Your Develop Settings" section) (if you have any).
1. Individually uninstall Radiant Photo 2 and Radiant Manager
- Download the uninstall utility for macOS.
- Double-click the download to unzip it.
- Control-click the utility icon, then choose Open from the shortcut menu.
You may need to let the application through in System Settings> Privacy and Security > Security (scroll down a bit and click Open Anyway). - Check the boxes next to Radiant Manager, Radiant Photo 2, and User Data, and click Uninstall. The process will start automatically after this.
2. Clear the Application Support folder
- Go to Finder, click Go -> Go to Folder...
- Paste the following path:
~/Library/Application Support/
click Go - Move the "Radiant Imaging Labs" folder to Trash.
- Empty your trash and restart your computer.
3. Install Radiant Photo 2 and Radiant Manager back
- Please use the bundle installer that contains both Radiant Manager and Radiant Photo when you reinstall our software.
The bundle is available for download from our site at https://radiantimaginglabs.com/download-radman/
Please make sure you choose the installer according to your processor (Intel vs. M-Series Mac).
To check your processor type:- Click on the Apple logo in the macOS menu bar.
- Choose "About This Mac" from the dropdown menu.
- Mac computers with Intel processors will show an item labeled "Processor," while Mac computers with Apple silicon (M1/M2/M3/M4) will show an item labeled "Chip."
- Right next to the label, you'll find more details about the Intel processor or Apple silicon chip that's powering your Mac (e.g., M1 Pro, Intel Core i7)
- Close all running apps, run the downloaded installer, start Radiant Manager, and activate Radiant Photo.
Need your license? Check this article out.
6. Putting your add-ons back (If you followed step 0)
If you backed up any custom or purchased Looks/Presets, you can put them back by copying those backed-up folders to the locations indicated in these articles:
- custom Looks
- Presets (refer to "Backing up All Your Develop Settings" section).
Radiant Photo 1 reinstallation instructions
Windows
0. Add-ons Back-up
If you've purchased or created any Presets or LOOKs, please make sure to back them up. If you have nothing to back up, skip this part of the instructions and proceed to step 1.
You can access them on your disk and copy them to a backup location:
LOOKs are stored at the following location:
%appdata%\Radiant Imaging Labs\Radiant Photo\Looks
Presets are stored at the following location:
%appdata%\Radiant Imaging Labs\Radiant Photo\Presets
Note: %Appdata% may be hidden on your computer by default. You may want to enable hidden files and folders before following these steps.
1. Make sure Radiant Photo and Radiant Manager aren't running
Close both Radiant Photo and Radiant Manager.
If you're not able to close Radiant Photo and/or Radiant Manager, press Control+Shift+Escape on your keyboard, go to the Processes tab, select Radiant Photo / Radiant Manager, and click End Process.
2. Enable hidden files and folders
(if you've already done it before, skip this step)
3. Uninstall Radiant Photo and Radiant Manager from the Control Panel
-
In search on the taskbar, enter Control Panel and select it from the results.
-
Select Programs > Programs and Features.
-
Right-click Radiant Photo and select Uninstall and follow the on-screen instructions.
Right-click Radiant Manager and select Uninstall and follow the on-screen instructions. -
Make sure that "C:\Program Files\Radiant Imaging Labs\Radiant Photo\Radiant Photo.exe" and "C:\Program Files\Radiant Imaging Labs\Radiant Manager\Radiant Manager.exe" are deleted.
4. Clear AppData
- Press the Windows logo key on your keyboard + R.
- Paste %APPDATA%\Radiant Imaging Labs in the box that opens and click OK.
- In the folder that opens, delete the "Radiant Photo", "Radiant Photo LR", and "Radiant Manager" folders.
- Empty the Recycle Bin and restart your computer.
5. Install Radiant Photo back
Use the bundle installer that contains both Radiant Manager and Radiant Photo when you reinstall our software:
https://download.radiantimaginglabs.com/appsmanager/prod/windows/RadiantPhoto_installer.exe
Download, close all running apps, install, start Radiant Manager, and activate Radiant Photo.
Need your license? Check this article out.
6. Putting your add-ons back (If you followed step 0)
If you backed up any custom or purchased Looks/Presets in Step 0, you can put them back by copying those backed-up folders to the following locations
LOOKs: %appdata%\Radiant Imaging Labs\Radiant Photo\Looks
Presets: %appdata%\Radiant Imaging Labs\Radiant Photo\Presets
macOS
0. Add-ons Back-up
If you've purchased or created any Presets or LOOKs, please make sure to back them up. If you have nothing to back up, skip this part of the instructions and proceed to step 1.
You can access them on your disk and copy them to a backup location:
LOOKs are stored at the following location:
~/Library/Application Support/Radiant Imaging Labs/Radiant Photo/Looks
Presets are stored at the following location:
~/Library/Application Support/Radiant Imaging Labs/Radiant Photo/Presets
1. Individually uninstall Radiant Photo and Radiant Manager
- Download the uninstall utility for macOS.
- Double-click the download to unzip it.
- Control-click the utility icon, then choose Open from the shortcut menu.
You may need to let the application through in System Settings> Privacy and Security > Security (scroll down a bit and click Open Anyway). - Check the boxes next to Radiant Manager, Radiant Photo, and User Data, and click Uninstall. The process will start automatically after this.
NOTE: If your macOS version is macOS Big Sur or below, please use the alternative uninstall utility. Click here to start the download. You may need to let the application through in System Settings> Privacy and Security > Security (scroll down a bit and click Open Anyway). The uninstallation starts automatically. Give it ~20 seconds to remove everything.
2. Clearing the Application Support folder
- Go to Finder, click Go -> Go to Folder...
- Paste the following path:
~/Library/Application Support
click Go - Move the "Radiant Imaging Labs" folder to Trash.
- Empty your trash and restart your computer.
3. Install Radiant Photo back
- Please use the bundle installer that contains both Radiant Manager and Radiant Photo when you reinstall our software:
Installer for M-series chips Macs: https://download.radiantimaginglabs.com/appsmanager/prod/macosx-arm64/RadiantPhoto_installer.pkg
Installer for Macs with Intel processors: https://download.radiantimaginglabs.com/appsmanager/prod/macosx/RadiantPhoto2_installer.pkg
Please make sure you choose the installer according to your processor (Intel vs. M-Series Mac).
To check your processor type:- Click on the Apple logo in the macOS menu bar.
- Choose "About This Mac" from the dropdown menu.
- Mac computers with Intel processors will show an item labeled "Processor," while Mac computers with Apple silicon (M1/M2/M3/M4) will show an item labeled "Chip."
- Right next to the label, you'll find more details about the Intel processor or Apple silicon chip that's powering your Mac (e.g. M1 Pro, Intel Core i7)
- Close all running apps, run the downloaded installer, start Radiant Manager, and activate Radiant Photo.
Need your license? Check this article out.
6. Putting your add-ons back (If you followed Step 0)
If you backed up any custom or purchased Looks/Presets in Step 0, you can put them back by copying those backed-up folders to the following locations
LOOKs: ~/Library/Application Support/Radiant Imaging Labs/Radiant Photo/Looks
Presets: ~/Library/Application Support/Radiant Imaging Labs/Radiant Photo/Presets