If your trial has expired and shows zero days left, we can easily fix that by resetting your trial period.
To do this, simply contact our customer support team and provide us with your computer ID.
How to retrieve a computer ID?
Please open the Radiant Manager, click the gear icon in the lower left corner, and copy the Computer ID.
What if I don't see a computer ID in the specified field?
This usually happens when something in the computer or network settings blocks access to our servers.
You may want to reboot your computer and try the suggestions outlined in these articles:
- macOS
- Windows
If you don't see the computer ID after these steps, contact our customer support team for further assistance.