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Radiant Photo doesn't appear as a plugin in Photoshop on my M-chip Mac

  • Updated

If you're using an M-series Mac and Radiant Photo is not showing up as a plugin in Photoshop, it can be due to the following reasons:

  1. You've downloaded and installed the version unsuitable for your processor type.

    • Go to Finder > Applications > Radiant Imaging Labs > Radiant Photo 2 (or "Radiant Photo" if you're working with Version 1). Double-click the Radiant Photo 2 app (or "Radiant Photo").
    • In the top bar menu, click Radiant Photo > About. Look for the letter next to the Version number:
    • If the letter is a, it means you have the correct build installed. You can proceed to Step 2.
    • If the letter is i, it means that the Intel build is installed on your computer, which is causing the issue.  Please navigate to https://radiantimaginglabs.com/download-radman/ and get the installer for M-series chip macOS. 
      Reinstall the app with the correct installer.

  2.  Photoshop is running through Rosetta.

Rosetta is an emulation program that allows apps designed for Intel-based Macs to run on Macs with Apple Silicon Chip. You can read more about it here. 

Because Radiant Photo is fully optimized for the M-series chips, you need to ensure that you're not running Photoshop through Rosetta. 

To check if Photoshop is running through Rosetta, you can follow the steps below:

  1. Open the Applications folder. Locate Adobe Photoshop. If your Photoshop icon looks like that, it means it's a folder. You need to double-click it to open.
    Screenshot_2023-03-15_at_09.23.52.png
  2. Select the Photoshop app file:
    Screenshot_2023-03-15_at_09.29.06.png
  3. Click the File menu in the Finder > Get Info.
  4. In the Get Info window, do you have the option Open using Rosetta checked? If so, please uncheck it.  
  5. Next, you can launch Photoshop and check whether Radiant Photo is listed in Filter > Radiant Imaging Labs.

 

If none of these suggestions help, please close all your Adobe applications and reinstall Radiant Photo by following the instructions in this article: How to completely reinstall Radiant Photo

Make sure that you choose the installer for M-chip Macs and that the Adobe applications remain closed throughout the entire process. 

 

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